Professional Development Courses
Virtual & OnDemand Learning
Learn at Your Convenience
A Robust Library of Courses

COURSES OFFERED:
- Time and Priority Management
- Working with Diverse Behavioral Styles
- Listening Skills
- Encouraging Innovation in Teams
- Your Conflict Approach and When to Use It
- Responding to Organizational Change
- Enhance Your Emotional Intelligence
- Enhance Your Negotiating Skills
- Leading Organizational Change
- Leverage Your Personal Strengths at Work
- Recognizing and Adapting Your Learning Style
- Meeting Management
- Key Communication Skills
- Dynamic Decision Making
- Behavioral Interviewing Skill
- Overcoming Unconscious Bias: Fostering a Climate of Inclusion and Respect
- Working with Diverse Generations
- Priority Management
- Enhancing Happiness at Work

ON-DEMAND E-LEARNING COURSES
Live, virtual classes can be delivered very easily to a geographically dispersed group of participants. This can save travel costs and make it easier to provide quality training in reduced time. Our organization has developed processes for making virtual learning highly interactive and engaging. The feedback scores regarding our content and level of participant engagement are among the highest in the industry..
COURSES OFFERED:
Leadership Training And Development
- Behavioral Interviewing
- Coaching
- Managing Performance Discussions
- Understanding Behavioral Styles for Managers
- Reinforcing Understanding of Behavioral Styles for Managers
- Win-Win Negotiations for Managers
- Leadership Training and Development Course Library
Team And Employee Training And Development
- Understanding Behavioral Styles for Teams
- Reinforcing Your Understanding of Behavioral Styles for Teams
- Time Management
- Meeting Management
Customer Service Training And Development
- Customer Focused Interviews
- Establishing Credibility and Trust for Customer Service
- Handling Customer Complaints
- Questions Are The Answer for Customer Service
- Understanding Behavioral Styles for Customer Service
- Reinforcing Your Understanding of Behavioral Styles for Customer Service
- Win-Win Negotiations for Customer Service
- Customer Service Training and Development Course Library
Sales Training And Development
- Coaching for Sales Managers
- Customer Focused Sales Interviews
- Customer Focused Presentations
- Establishing Credibility and Trust for Sales
- Gaining Commitments to Action/Closing
- Introduction to Sales – Sales Professionals Make the Difference
- Overcoming All Objections
- Prospecting to Create Interest
- Questions Are the Answer for Sales
- Territory and Account Management
- Understanding Behavioral Styles for Sales
- Reinforcing Your Understanding of Behavioral Styles for Sales
- Win-Win Negotiations
- Sales Training and Development Course Library
We believe in the power of people, and it shows.
Ignite the Performance of Your People with Proven Training Courses
Toll Free: +1 (866)-475-7687
JER HR Group
NEW YORK OFFICE
112 W. 34th Street 18th Floor
New York, NY 10120

JER HR Group is a certified minority owned business