Michele Matt, CSP, CSV
Speaker, Trainer, Author, Sr. Consultant
Michele Matt is an award-winning author sought after for her unique ability to inspire an entire organization to peak performance.
Each year since 1985, Michele has inspired the attitudes and actions of thousands of people around the world through customized onsite and online learning experiences, dynamic keynote presentations, strategic business planning and organizational development. As a dynamic and highly effective communicator, clients appreciate her unique ability to challenge the minds and touch the hearts of people at any level within a company.
Michele is a highly respected consultant in healthcare, long-term care, insurance, and financial services. She is a consultant for the Service Excellence Initiative with Custom Learning Systems in Canada and was awarded the “Impact to Business” honor from the Association of Talent Development for the work she’s done to improve patient satisfaction through a workforce engagement process.
She is an accredited, certified facilitator for Everything DiSC®, The Five Behaviors of a Cohesive Team™ and Attitudes in the Workplace, and the author of the bestselling book Attitude: The Choice is Yours.